Refund policy

Returns & Exchanges

We keep things simple.

We do not accept returns or exchanges for change of mind.

We encourage you to take a moment before purchasing to make sure the set feels right for you.

If Something Isn’t Right

If your order arrives damaged, defective, or incorrect, please reach out within 7 days of delivery.

Email us at hello@yolomahjong.com with:

• Your order number
• A short description
• Clear photos of the item and packaging

We’ll review and make it right — whether that means a replacement, store credit, or refund.

Tile Replacement

If a tile breaks after use:

• For current sets, we’ll try to provide a replacement tile
• For older designs, we’ll do our best to find a match

Shipping Notes

Once your order is handed to the courier, delays or losses are outside our control.

For international orders, duties and taxes are the responsibility of the customer.

Need Help?

If you’re unsure about anything before purchasing, feel free to reach out.

📩 hello@yolomahjong.com